Refund policy

 

We appreciate your purchase and are committed to providing you with quality products and service. To ensure a smooth experience, please review our return and exchange guidelines below.

1- Returns Due to Damage plant arrangements

If you receive a damaged or defective plant arrangement (e.g., cracked pots, plants in unhealthy condition, etc.), you have 24 hours to request a refund by contacting our WhatsApp +965 6510 5426

2- Returns of Damaged or Defective gardening tools

Refund:

If you receive damaged or defective gardening tools , you have 24 hours to request a refund by contacting our WhatsApp +965 6510 5426

Exchange: 

If you receive damaged or defective gardening tools , you have 14 days to request to exchange the product by contacting our WhatsApp +965 6510 5426